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Terms of use


This website or online catalogue (the "Site") is operated by Dopamine Time Ltd. Wherever "we", "us" or "our/our/their" is used in these terms and conditions, it refers to DOPAMIN TIME EU Ltd. DOPAMIN TIME EU LTD offers this website or online catalogue to you, the user, all information, tools and services made available on the site.


By visiting our site and/or purchasing anything from us, you agree to be bound by the following terms and conditions (the "Terms of Use", the "Terms"), including such additional terms and conditions stated here and/or available by link. These Terms of Use apply to all users of the Site, including browsing-only visitors, sellers, merchants and/or content providers.


Please read these Terms carefully before accessing or using our website or online catalog. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all of the Terms, you will not be able to access the Site or use any services. If these terms and conditions are considered an offer, acceptance is expressly limited to these terms.


Any new features or tools that are added to the current online store will also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or modify any part of these Terms by posting the updates and/or changes on the Site. It is your responsibility to check this page periodically for changes. Your use of the Site after changes have been properly posted constitutes your acceptance of the changes made to the Terms. 




By agreeing to these Terms, you represent that you are of the age of majority in your country of residence or that you are of the age of majority in your country of residence and you consent to the use of the Site by minors under your protection.


You may not use our content, offers, products, site or Services for any unlawful or unauthorized purpose. You will not infringe our copyrights, send software viruses, worms or other code of a destructive nature. 


You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or Service, use of or access to the Service, or contacts provided on the Site without our express written permission. 


You agree that your information (other than payment card information) may be transferred without encryption, subject to (a) transfers over different networks; and (b) changes to comply with and adapt to the technical requirements of connecting networks or devices. Card information shall always be encrypted during transfer between different networks.


We reserve the right to refuse service to any visitor for any reason and at any time. 


In the event of non-compliance with the terms of these Terms, we may suspend or terminate the Services offered by us and/or these Terms immediately. 




We have made every effort to display as accurately as possible the colors and images of our products that are available on the site. We do not guarantee that your monitor will be able to render the colour with absolute accuracy. 


We reserve the right, without obligation, to restrict sales of our products or services in connection with any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to discontinue or limit the quantities of any products or services we offer. Product descriptions or pricing may be changed at any time without notice, at our discretion. Any offer for any product or service available on this site will be deemed void where prohibited. 


We do not warrant that the quality of the product, service, information or other materials purchased or obtained by you will meet your expectations or that defects in the Service will be corrected. 


Occasionally, there may be information on our site or on the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Service or on any linked website is inaccurate, at any time and without prior notice (including after you have placed your order).


We are not responsible if the information provided on this site is not accurate, complete or up to date. The materials on this site are provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more current sources of information. Reliance on the materials on this site is at your own risk.


We reserve the right to modify the content of this site at any time, but we will have no obligation to update the information on the site. You agree that it is your responsibility to monitor changes to our site.




Prices of our products are subject to change without notice.


We reserve the right at any time to modify or discontinue the Service (or any portion or content thereof) without notice at any time.


We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.


In addition to the price and shipping costs, you may be charged duties and taxes by your government at the time you receive your order. Legislation in these matters varies greatly from country to country, so it is best to check the laws in your country. If you refuse to pay the fees and taxes upon acceptance of the package, it will be sent back to us and our return policy will apply.




Purchase is made after you have sent us a valid Order and after you have paid the stated price, including VAT (if applicable) and including shipping costs (if applicable) for the Products ordered, by any of the accepted payment methods. To be valid, you must specify on the Order the type and quantity of Products ordered, a valid shipping address ("shipping address") in the eligible shipping countries and invoice details, and any other information requested by us when making an online purchase.


When the Order is placed, we may send you a confirmation email which will contain details of the order placed (name and type of product ordered, number of products ordered, unit price of the product, total price of the products ordered including VAT and delivery costs, etc.).


When you place an order, you confirm that all details you provide to us are true and accurate, that you are authorised to use the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. Invalid or incomplete orders will not be processed.


We reserve the right to refuse any order you place. We may, at our discretion, limit or cancel quantities purchased per person, per household or per order. These limitations may be based on orders placed by or under the same customer or customer account, the same payment card and/or orders that use the same billing and/or shipping address. In the event that we make a change or cancel an order, we may notify you by contacting you at the email and/or billing address/phone number provided at the time the order was placed. We reserve the right to restrict or prohibit orders that, in our judgment, appear to be placed by dealers or distributors.


The order may remain incomplete in the following non-exhaustive cases: 

(i) one or all products/services are not available. In this case, we will contact you promptly. 

(ii) you have not made payment

(iii) you have not provided or have provided an incorrect delivery address;

(iv) you have not provided the required information, including a valid telephone number and/or email address. 


You may have the right to cancel your order if we have not yet dispatched it. In the event that we have shipped your order and you wish to cancel it, our return policy applies. To cancel your order, please contact us using the contact details on the website or in these terms and conditions. If you successfully cancel your order, you will not need to pay for it or if you have already paid, we will refund the price. 




You must pay for your Orders using the eligible payment methods set out on our website. We reserve the right to charge you VAT or other similar applicable taxes.


Depending on your order and/or delivery address, we may need to charge you delivery fees. You will be provided with an invoice detailing the delivery charges.




We will send the ordered products by post, courier or other forwarder to the address you have specified as the delivery address when placing the order.


We will dispatch the ordered products within a reasonable time and subject to their availability in stock with us or our subcontractors at the time of ordering. If the ordered products cannot be shipped within a reasonable time (more than 30 days), we have the right to inform you by email or mobile phone. However, dispatch times may vary depending on availability and depending on delays arising from postal delays or force majeure, for which we are not responsible. We are not responsible for lack of quantity or delays.


You are obliged to accept the shipment of products in a timely manner and at the delivery address you specify when placing the order. In the event that the product ordered is returned to us after it has reached your address but has not been delivered due to your absence or any other failure on your part to receive it, you agree that all costs incurred in storing and returning the product to us, reshipping it to your address upon your request, or any additional transportation will be borne by you.


Delivery will be deemed to have been duly made and the products handed over if we deliver the packages to a person found at the delivery address you have provided who appears to be authorised to receive delivery.


Upon receipt of the products, you must immediately check the integrity of the parcel and the contents of the product and notify us immediately in the event of any errors or problems with your order.




14 - day cancellation period for online purchases made by a consumer: If you are a consumer within the meaning of applicable law, when ordering, purchasing or receiving products through our website, you have the right to return the products provided within 14 (fourteen) days of their delivery, without giving any reason for this. The cost of returning the product shall be at your own expense, unless otherwise stated on the Site. You should contact us by email or telephone before returning the product. 


You must return the product in its original packaging, together with any accessory parts that came with it. 


Once the product has been successfully returned to us, we will refund the money you have paid by bank transfer to the account you have specified. You understand and agree that the amount refunded will include only the price of the returned product, including shipping costs, except in cases where the user has expressly chosen a method of delivery of the goods other than the cheapest type of standard delivery offered by DOPAMIN TIME EU LTD, unless otherwise stated on our website. 


Where you, as a consumer, have a right of withdrawal, you may use our standard form to exercise your right of withdrawal: 




To ...........................

/trader's name/



/address, UIC of the trader/


I hereby give notice that I withdraw from the contract concluded by me for the purchase of the following goods/services:



/product description/


Goods ordered at ......................


Goods received at ...................... /indicate the date of receipt by the user/



/user name/


...................................................................... /address of the user/


Signature of the user (if submitted on paper): 




In the event that you submit specific entries to us at our request (e.g., contest entries) or submit creative ideas, suggestions, plans or other materials, whether online, by email, by mail or otherwise (collectively, "Comments"), you agree that we may edit, copy, publish, distribute, translate and use in any manner and medium any Comments you submit to us at any time without restriction. We have no obligation to (1) keep any Comments confidential; (2) pay compensation for any Comments; or (3) respond to any Comments.


We may, but are not obligated to, monitor, edit or remove content that we believe is unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable to us or that violates any party's intellectual property or these Terms of Use.


You agree that your comments will not infringe the rights of any third party, including any copyright, trademark, privacy or other personal or proprietary right. You further agree that your Comments will not contain any defamatory or otherwise unlawful, offensive or obscene material or contain any computer virus or other malware that may in any way affect the integrity of the Service or any linked website. You may not use a false email address, impersonate anyone other than yourself, or otherwise mislead us or third parties about the origin of your comments. You are solely responsible for any comments you make and their accuracy. We are not responsible with respect to any comments posted by you or any third party.




Sending personal information through the online store is regulated in the Privacy Policy.




We do not warrant, represent or promise that your use of our Service will be uninterrupted, timely, secure or error-free.


We do not warrant that the results that may be obtained from your use of the Service will be accurate or reliable.


You agree that from time to time we may remove the Service indefinitely or cancel the Service at any time without notice to you.


You expressly agree that your use or inability to use the Service is at your own risk. The Service and all products and/or services delivered to you through the Service are provided (except as expressly stated by us) as is for your use without warranties, representations or conditions of any kind, either express or implied, including any implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability and integrity. 


Dopamine Team Ltd, our directors, officers, employees, partners, agents, subcontractors, interns, suppliers, service providers or licensors will not be liable for any damages, losses, claims or other direct, indirect damages, such in negligence or in connection with a criminal prosecution damages or special, consequential damages, including, without limitation, lost profits, lost savings, loss of data, replacement costs, or other similar damages, whether arising in contract, tort (including negligence), strict liability, or otherwise, arising out of your use of the Service or from products delivered using the Service, or for any other claim relating in any way to your use of the Service or any product, including, but not limited to, errors or omissions in the content, or any loss or damage of any kind incurred as a result of your use of the Service or the content (or product) posted, transmitted, or otherwise made available through the Service, even if notified of their Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability will be limited to the maximum extent permitted by law.


Certain content, products, and services available through our Service may include materials from third parties. Third party links on this Site may direct you to third party websites that are not affiliated with us. We are under no obligation to verify the content or accuracy of these sites and we do not warrant and will not be responsible or liable for any third party materials or sites or any third party materials, products or services.


We are not liable for any harm or damages related to the purchase or use of goods, services, sources, content or other transactions made in connection with third party sites. Please review the third party's policies and practices carefully and make sure you understand them before engaging in any relationship with them. Complaints, claims, concerns or questions about third party products should be directed to those third parties.




You agree to indemnify, defend and hold harmless DOPAMINE TEAM LTD, its parent company, subsidiaries, affiliates, partners, employees, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.




Consumers residing in the territory of the European Union, in the event of a dispute between DOPAMIN TIME EU Ltd. and them, may make use of the services of the relevant Body for alternative dispute resolution of consumer disputes: the General Conciliation Commission of the Commission for Consumer Protection, Sofia, pl. Slaveykov 4 A, Sofia, 1000, Bulgaria and at the following e-mail address
The Consumer wishing to resolve a dispute out of court may also look for information for Online Dispute Resolution on the EU online platform at the following link:




The obligations and liabilities of the parties that arose prior to the date of termination shall survive the termination of this Agreement for all purposes.


These Terms and Conditions shall survive unless and until terminated by you or us. You may terminate this Agreement at any time by notifying us that you no longer wish to use our Services, or when you stop using our Site.


In the event that, in our sole discretion, you fail or in the event that we suspect that you have failed to comply with any term or provision of these Terms, we may also terminate this Agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or we may accordingly deny you access to our Services (or any part thereof).




In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall be enforceable to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed unenforceable under these Terms, without prejudice to the validity and enforceability of any remaining provisions.




You can review the most current version of the Terms at any time on this page.


We reserve the right, at our sole discretion, to update, change or modify any part of these Terms by posting the updates and changes on our site. It is your responsibility to check our site periodically for changes. Your use of the site after changes have been properly posted constitutes your acceptance of the changes made to the Terms. 




These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Bulgaria.




Questions regarding the Terms and Conditions and requests for cancellations, returns, refunds or claims should be sent to us at Our address is. Our telephone number is: +359898999333.